How It Works

Start by posting your project—upload photos of your space, along with your desired size, budget, and any style preferences.

Artists then submit up to two original works that fit your criteria. This creates a stream of proposals that is focused, high-quality, and varied, giving you room to discover something unexpected without feeling overwhelmed.

When you find a piece you love, you can accept the proposal and complete your purchase through our secure checkout.

You can review proposals at your own pace. Each includes images, dimensions, medium, and pricing.

You're free to explore broadly within your criteria—every piece you see is relevant, but the range of styles and approaches can still surprise you. Shortlist favorites or accept a proposal when you're ready. There's no obligation to choose.

Your payment is held securely until your artwork is delivered.

Once the artist ships and provides tracking, a portion of the payment is released so they can cover shipping and send the work with confidence. The remaining balance is only released after delivery and your inspection period.

This ensures you don't fully pay until the artwork arrives as expected.

Every artist on Art Inbound is individually vetted before they can propose work. During the application process, each artist provides bills of sale documenting actual transactions at the sizes and price points relevant to their practice.

This means the artists bidding on your project have a proven track record of selling work at comparable sizes and budgets — not just artists who say they can deliver.

Every artist in the ArtInbound community has committed to shipping in accordance with our layer protection packing standards outlined here. Artists carefully package and ship their work using professional standards.

They also insure the shipment for the full value of the artwork while it's in transit, protecting the piece as it travels to you. Art Inbound tracks the process and keeps everything moving smoothly.

Shipping is based on your location, the artist's location, and the size of the artwork.

You'll see one clear, all-in price at checkout—artwork plus shipping. There are no hidden fees.

Artists typically ship within 3–5 business days after payment is confirmed.

Once shipped, you'll receive tracking details and delivery updates in your dashboard.

Once your artwork is delivered, you'll have 48 hours from the carrier's delivery timestamp to inspect it and make sure everything is as expected.

This allows any issues to be identified and resolved quickly.

When your piece arrives:

• Check the outer packaging for visible damage
• Carefully unpack and keep all original materials
• Inspect the artwork closely

Then confirm receipt in your dashboard—or let us know if anything isn't right.

If your artwork arrives damaged, report it within the 48-hour window with photos of the packaging and the piece.

You won't be charged for a damaged artwork. We'll pause the transaction and work with the artist as they file a claim with their shipping carrier.

If the piece isn't right for your space, you may request a return within the 48-hour inspection period.

Return shipping and insurance are the buyer's responsibility, and the artwork must be sent back in its original condition and packaging. Once received, your refund for the artwork price will be processed. Original outbound shipping is non-refundable.

If the artwork differs from what was agreed (size, medium, or other key details), we'll step in to help you get it resolved.

You'll receive a full refund, and the artist will cover the cost of return shipping and insurance for the return shipment.

After the inspection period, the artwork is considered accepted and the transaction is completed.

This ensures artists are paid promptly while keeping the process fair and predictable for both sides.

We're here to make the process smooth, secure, and fair.

We:

• Connect you with artists whose work fits your criteria
• Hold your payment securely throughout the transaction
• Track shipping and delivery progress
• Step in to resolve issues if anything goes wrong

If an issue arises, we pause the transaction and review all relevant details—photos, shipping records, and documentation from both sides.

Our goal is a fair, transparent resolution so you can move forward with confidence.